Privacy Policy

1. Information we collect

We collect information you provide directly: your name, email address, phone number, and shipping and billing addresses when you create an account, place an order, or contact us. We also collect order history and correspondence records.

We collect technical information automatically, such as your IP address, browser type, device information and pages visited, through cookies and similar technologies. This helps us improve our website and marketing.

2. How we use your information

We use your information to process and deliver orders, respond to enquiries, send order confirmations and shipping updates, improve our products and website, and — with your consent — send marketing communications.

We do not sell your personal information to third parties. We share information only with service providers who help us operate (payment, logistics, hosting) under strict confidentiality.

3. Data retention and security

We retain personal information only as long as necessary for the purposes described, or as required by law. Access to personal information is limited to authorised personnel, and we use industry-standard security measures, including encrypted connections (TLS) and hashed passwords.

4. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting info@africadronesolutions.co.za. You may also object to processing or withdraw consent for marketing communications via the unsubscribe link in any email.

5. Contact

For privacy-related questions or complaints, contact our Information Officer at info@africadronesolutions.co.za or 5 Hemingway Dr, Orkney, North West, 2619.